ROSS Service Coordinator

ROSS SERVICE COORDINATOR

SALARY LEVEL: SCHEDULE A LEVEL 10

DEPARTMENT: RESIDENT SERVICES                                        UNION: AFSCME SUPERVISOR: DIRECTOR, RESIDENT SERVICES

PRIMARY RESPONSIBILITIES:

Under general supervision of the Rockford Housing Authority's Resident Services Division, the ROSS Service Coordinator will be involved in all aspects of ROSS program delivery including assessing resident's needs for supportive services; making referrals to RHA staff and partner organizations; maintaining case files; and monitoring the progress of program participants l'he goal of the ROSS Program is to assist each participating family in reaching their self-sufficiency goals so that they become economically independent of welfare and housing assistance

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Assist in the articulation of goals for ROSS participants clearly and concisely both verbally and in writing,

Coordinate services and handle problems of ROSS participants expeditiously and develop a spirit of teamwork among multi-agency personnel and participants

3. Maintain and keep current individual files on ROSS participants; compile required documentation in the completion of goals and objectives
4. Understand, articulate, and continue the development of RHA's five step ROSS Program

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must

be able to perform each essential duty satisfactorily                       The requirements listed below are representative of the knowledge, skill, and/or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to work effectively in situations requiring independent judgment and performance and willingness to engage in continuing related training and education
• Must have exhibited good work records and attendance at previous jobs as attested by reference from previous and present employers or performance evaluation reports prepared by present and previous supervisors.
• • Proficient in oral and written communications.
  • Ability to maintain professional attitude during conflict and stressful situations
  • Must possess a valid driver's license at all times and able to provide personal transportation
  • Must be willing to occasionally transport residents by personal vehicle or RHA vehicle with (mileage reimbursement per RHA Policy).

  EDUCATION and/or EXPERIENCE: Associates Degree with emphasis in sociology, social work and/or a related field, AND four (4) years recent (within the past 5 years) working in economic self-sufficiency programs or related field, or

  High School Diploma or equivalent with eight (8) years recent (within the past 5 years) working experience in economic self-sufficiency programs and/or related field

  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  While performing the duties of this job, the employee is regularly required to sit and talk or hear The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.

  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee is occasionally exposed to outside weather condition.

  The noise level in the work environment is usually moderate

Current Openings for ROSS Service Coordinator Jobs at Rockford Housing Authority